Last Updated: 14 January 2025
This Privacy Policy explains how your personal information is collected, used, and protected when you use the Ramgarhia Sabha Reading mobile application ("the App").
The App is owned and operated by Ramgarhia Sabha Reading (Registered Charity 1197912), located at 234 London Road, Earley, Reading RG6 1AH ("we", "us", "our").
The App was developed by Productive Apps Ltd, who acts solely as a technical service provider and data processor. Productive Apps Ltd does not control or own your data.
Data Controller: Ramgarhia Sabha Reading
Registered Charity: 1197912
Address: 234 London Road, Earley, Reading RG6 1AH
Email: rsr@khalsa.com
Technical Service Provider: Productive Apps Ltd
Contact: developer@productiveapps.co.uk
The App can be used without providing any personal information. Personal data is only collected if you voluntarily submit an event booking request.
a) Booking Request Data (Optional)
When you submit a booking request, we collect:
b) Automatically Collected Data
The App automatically collects:
c) Locally Stored Data (Not Collected)
The following settings are stored only on your device and never transmitted to us:
a) Booking Request Data
We use your booking information to:
b) Analytics and Crash Data
We use anonymous analytics and crash data to:
c) Notification Tokens
We use FCM tokens to send you:
You can disable notifications at any time in the App settings.
a) Booking Request Data
Booking requests are automatically deleted from our database after 7 days.
b) Analytics and Crash Data
Anonymous analytics and crash data is retained according to Firebase's default retention policies (typically 2 months for analytics, 90 days for crash data).
c) Notification Tokens
FCM tokens are retained until you uninstall the App or disable notifications.
The App uses the following third-party services that may collect data:
a) Google Firebase Services (USA)
Privacy Policy: https://firebase.google.com/support/privacy
b) Google Calendar API (USA)
Privacy Policy: https://policies.google.com/privacy
c) PayPal (External Link)
Privacy Policy: https://www.paypal.com/uk/legalhub/privacy-full
We do not sell, rent, or trade your personal information.
a) Booking Request Data
Your booking request data is shared with:
b) Technical Infrastructure
Your data is stored on:
c) Legal Requirements
We may disclose your information if required by law, court order, or legal process.
Under UK data protection law, you have the following rights:
To exercise any of these rights, contact us at:
Email: developer@productiveapps.co.uk
We will respond to your request within 30 days.
The App is intended for users aged 16 and over.
If you are under 16, you may use the App only with the involvement and consent of a parent or guardian.
We do not knowingly collect personal information from children under 16 without parental consent. If we become aware that we have collected data from a child under 16 without parental consent, we will delete it immediately.
We take reasonable measures to protect your personal information:
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your data is stored on Google Cloud Platform servers, which may be located outside the UK (primarily in the USA).
Google Cloud Platform complies with international data protection standards and provides appropriate safeguards for data transfers.
By using the App, you consent to the transfer of your data to these locations.
We may update this Privacy Policy from time to time to reflect changes in:
When we make significant changes, we will notify you through the App or via email (if we have your email address).
The "Last Updated" date at the top of this policy indicates when it was last revised.
We encourage you to review this policy periodically.
For Data Protection Matters:
Ramgarhia Sabha Reading
234 London Road, Earley, Reading RG6 1AH
Email: rsr@khalsa.com
Phone: +44 (0)1189 265 432
For Technical/Developer Matters:
Productive Apps Ltd
Email: developer@productiveapps.co.uk
If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk/make-a-complaint/
Phone: 0303 123 1113